At Noisedirect we investigate and examine how unreasonable noise affects the health and wellbeing of individuals and interferes with comfort, amenity or quality of life.

We assist with desktop reviews of planning and licence applications, for individuals or on behalf of local authorities. We also undertake noise nuisance, Housing Health and Safety Rating System (HHSRS) and amenity assessments, and attend Court as expert witnesses.  Find out more about our full range of services and packages; including our fixed fee Noisedirect Telephone Advice Service, and Section 82 Advice Pack below.


Noisedirect believes in breaking down barriers to #NoiseJustice in the form of #NoiseAntonyms: embodied by the inability to live and work peacefully in a safe, sustainable environment.


30 minute Noisedirect Telephone Consultation

We provide a low cost 30 minute fixed fee Noisedirect Telephone Consultation advice service. This enables anyone affected by noise or receiving complaints about their noisy activities to access tailored professional advice at a modest fee of £39.00 (plus VAT). You can choose a day, evening or weekend appointment and speak with an experienced and qualified Environmental Health Practitioner, who will listen to your noise issue or query, and provide, clear, tailored, simple, straightforward advice. We also provide 60 or 90 minute fixed fee Noisedirect Telephone Consultations, group conference call Consultations and casework services such as document and desktop reviews.

Noisedirect’s indispensable low cost £39.00 (plus VAT) 30 minute fixed fee Noisedirect Telephone Consultation has seen no price increase for over 15 years!

Use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation.


Expert Witness

Due to Noisedirect’s unique geographically diverse service, our Experts have wide ranging experience of rural, coastal, and inner city noise issues and are skilled in attending Magistrates’, County and High Court hearings, as well as Planning and Licensing Committees and Appeals. At Noisedirect we can tailor our service to meet individual needs. Whether you need a desktop review of a planning statement, a licence application, need a nuisance assessment or Expert Report to comply with Civil or Criminal Procedure Rules; our skilled Experts can provide clear, concise, professional expert advice and help.

To book our Expert Witness Service complete our online Enquiry Form.


S80 Abatement Notice

If you are unfortunate enough to be served with a Section 80 Abatement Notice, under the Environmental Protection Act 1990, it likely that your Council is of the opinion that a statutory nuisance exists or is likely to occur or recur. The Section 80 Notice will normally tell you what you must not do or tell you what positive steps to take to prevent a nuisance from recurring. Often, noise nuisance cases can escalate into more complex disputes of harassment with counter allegations from noise makers. Or, sometimes unfounded allegations of anti-social behaviour or noise nuisance can be levelled at an innocent party, because of long running neighbour disputes. At Noisedirect we are expert at disentangling protracted disputes and can help provide independent assessments for nuisance cases and provide clear practical advice on how to deal with false or malicious allegations.

If you are the recipient of an Abatement Notice, then don’t panic our Noisedirect advisers can explain your right to an appeal, the statutory procedures and how to avoid any further action by your Council. Use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation to discuss your case.


Nuisance Assessments

There is no set level at which noise becomes a nuisance. There is no British Standard or International Standard, which noise must definitively meet, for it to be a nuisance or not.

So how do you decide if a noise amounts to a statutory nuisance? Luckily at Noisedirect our experienced Environmental Health Practitioners have the knowledge and experience to subjectively assess if a noise is a nuisance, by objectively considering a number of factors; including the location, duration and frequency along with other criteria to conclude whether a noise is; or is likely to amount to a nuisance.

Prices for Noise Nuisance Assessments are based on commissioning information and can be as little as £900.00 (plus VAT). Noise Nuisance Assessments prices will vary depending on when the proposed assessment will be undertaken (daytime, night time, weekday, weekend or Bank Holiday) the duration of visit and complexity of report required (witness statement or more complex Expert Report to comply with Civil and Criminal Procedure Rules).

Use our online Enquiry Form to obtain a fixed fee nuisance assessment quote. Or, use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation to discuss your case.


Wood and Laminate Floors

Since its inception, Noisedirect has received a year on year increase from callers plagued by incessant noise from solid floors including wood and laminate flooring. The relatively low cost of laminate and ceramic floors compared to carpet, along with their ready availability, means noise from poorly laid and inappropriate flooring is the single most recurring issue for calls to Noisedirect. The next most recurring issue is noise arising from poorly converted properties; where bathrooms, kitchens, living rooms and communal areas suddenly appear over bedrooms. Poorly laid hard flooring (wood, laminate, stone or ceramic tiles) in flats and maisonettes is a significant problem affecting thousands of households. If your home is affected due to a significant change in the noise environment, following installation of hard flooring at a neighbouring property, with excessive or unreasonable impact noise, footfall, bangs, crashes and thumps, then we can provide you with simple tailored advice to help you resolve issues affecting your comfort and amenity.

To discuss your case with an experienced member of our team, use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation.


Planning

We can provide desktop reviews and representations for large and small scale developments, on behalf of; developers, individuals, homeowners, landlords and Councils. We can assess Design Statements and Acoustic Reports to validate conclusions and methodology, used in Reports.

We are able to carry out nuisance and amenity impact assessments and provide qualitative and quantitative evidence to support objections / applications relating to material considerations for the protection of amenity from noise and disturbance. Noisedirect has a proven record of success in in Planning cases and Planning Appeals to the Secretary of State in England, Scotland and Wales.

To find out more about our fixed fee Desktop Studies or Inspection Assessments complete our online Enquiry Form. Or, simply use our online Form to book a 30 minute fixed fee Noisedirect Telephone Consultation for professional, practical advice on noise, disturbance and amenity issues for planning applications.


Personal Injury

The Noise Regulations 2005 require employers to prevent or reduce risks to health and safety from exposure to noise at work. Since 2008, the Noise Regulations 2005 also apply to the music and entertainment industry. The Regulations stipulate noise exposure limit of daily or weekly exposure of 87 dB, and peak sound pressure of 140 dB which must not be exceeded. We receive large numbers of enquiries about exposure to noise from those working in bars, clubs, restaurants, and even offices.

If you think you are affected by noise at work, and want to find out more about rights and remedies, then use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation to discuss your concerns.

Section 82 Advice Pack

Noisedirect’s award winning Section 82 Advice Pack contains everything you need to take your own action in the Magistrates’ Court to restore peace and quiet to your home or business.

Our Section 82 Advice Pack contains:

  • 20 pages of guidance on using the Section 82 procedure;
  • A Sample Informal Letter asking for noise to be stopped or controlled;
  • A further Sample Letter before action;
  • A Sample Section 82 Notice of Intention;
  • 2 Blank Section 82 Notice of Intention Forms for you to use;
  • 2 Event Logs for recording the character, nature, duration, frequency and effect of the noise nuisance;
  • Certification Forms for hand delivery, proof of postage and recorded delivery;
  • A Sample Section 9 witness statement;
  • And a 30 minute Noisedirect Consultation with an experienced Environmental Health Practitioner!

All for only £99.00 (plus VAT). Order your Section 82 Advice Pack here.


Legal Advice Services

We are not licensed by the Solicitors Regulation Authority (SRA) or Bar Council to represent individuals and or act as advocates on their behalf. Our advice is confined to professional matters, and we must maintain our integrity as Expert Witnesses. If you need representation for Section 80 or 82 proceedings under the Environmental Protection Act 1990, Licensing Act 2003, or wish to obtain written advice on the merits of your case, then we can help you to find the right advocate for your particular circumstances. If you are daunted by the process of selecting a Barrister or Solicitor and need help and advice on choosing a suitably skilled advocate, then our advisers can help you select the right person for your case. Noisedirect’s Fixed Fee Legal Service £190.00 (plus VAT) allows you to still retain control of the case, but we can use our knowledge to advise you on which set of Chambers is likely to have the relevant expertise, how to prepare your evidence, and prepare and draft your instructions to your Barrister of choice.

To book our fixed fee Legal Advice Service complete our online Enquiry Form.


Acoustic Monitoring

At Noisedirect we use technologically advanced Environmental Analysers; Symphonie and DUO Smart Noise Monitors for all our acoustic monitoring, with sophisticated dBTrig and dBTrait software for acoustic analysis.

The DUO Smart Noise Monitor is the ultimate sound level meter; waterproof with integrated GPS, Wi-Fi / 3G connectivity so that it can be operated remotely, allowing our skilled professionals to gather accurate data in classical sound level meter mode, or as a permanent noise measurement station.

DUO Smart Noise Monitor partners Noisedirect in #WagingPeace

Prices for Acoustic Monitoring are based on the type of Assessment commissioned, when the proposed monitoring will be undertaken (daytime, night time, weekday, weekend or Bank Holiday), the duration of monitoring, and complexity of analysis required (simple analysis or more complex Expert Report to comply with Civil and Criminal Procedure Rules):

  • BS4142 Assessments; 
  • BS 8233 Assessments;
  • Nuisance Assessments – ‘beyond reasonable doubt;’
  • Planning Amenity Assessments (10dB below background);
  • Licensing – inaudibility criteria and licence conditions compliance;
  • ASB – objective evidence for Court action.

To obtain a fixed fee quote for Acoustic Monitoring for any of the above, use our Enquiry Form to contact us.


HHSRS: Psychological Hazards

The Housing Health and Safety Rating System (HHSRS); Housing Act 2004 is the statutory minimum standard for housing which applies to all housing stock in England and Wales; whether owner occupied, social or private rented housing. The HHSRS operating guidance recognises that the effects of noise include psychological disturbances and physiological changes resulting from annoyance and sleep disturbance. Typical health effects are stress responses, sleep disorders, and lack of concentration. Headaches, anxiety and irritability are also associated with noise induced stress and the effect of sleep disturbance may also affect the mood the following day. Extreme psychological outcomes include suicide and assault due to aggravation over noise (ODPM 2004).

If you are a public or private landlord and your tenants or neighbouring occupiers complain of noise from everyday domestic activities, then your property may contain Category 1 hazards. Similarly if you own your home and are affected by noise from another dwelling or a neighbour complains about unwanted noise even though you are behaving in a reasonable way, then it could be that your property is giving rise to Psychological Hazards from noise.

To discuss your case with an experienced member of our team, use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation.


Licensing

Whether you need advice or expert evidence for a new licence application, to show compliance with the four licensing objectives, or wish to defend a review; then our team of experts can help to gather evidence of compliance. If you are an individual or group whose quality of life is affected by nuisance from a licensed premises, we can help gather expert evidence, provide witness statements, for appeals and hearings, and carry out desk top reviews of new applications or reviews of existing licenses. We complete acoustic monitoring and gather subjective evidence of public nuisance on behalf of, ‘responsible authorities’ such as the Police, Fire Authority, local authority Noise and Nuisance Teams, and attend Magistrates’ Courts for appeals under the Licensing Act 2003. Noisedirect has a proven record of success in Licensing Reviews and Appeals to the Magistrates’ Court.

To find out more about our fixed fee Desktop Studies or Inspection Assessments complete our online Enquiry Form. Or, simply use our online Form to book a 30 minute fixed fee Noisedirect Telephone Consultation for professional, practical advice on noise and nuisance for licensing issues.


Sellers Reports

Caveat emptor: Latin for, “Let the buyer beware,” is used widely in property transactions. Essentially, it means that a buyer must act cautiously, and with due diligence, when purchasing a property. It also places a responsibility on sellers not to conceal latent defects or make false representations about a property amounting to fraud. Moving home is one of life’s most stressful experiences. If you have been involved in a noise dispute, then moving home can become even more fraught. One of the most frequently asked questions by callers to Noisedirect is, “Will I still be able to sell my property if I complain about noisy neighbours?”

If you have been unfortunate enough to be involved in a noise dispute, which is now resolved, then one of the ways that you can assure prospective purchasers there are no latent noise issues at your property, is by providing an amenity assessment or Housing Health and Safety Rating System (HHSRS) Certificate. An Amenity Assessment includes subjective assessments and acoustic monitoring of your home and garden areas, to provide indications of normal background levels inside your property. A HHSRS Certificate verifying that a property is free from Category 1 psychological hazards from noise can provide peace of mind for buyers and sellers. A HHSRS assessment can also be invaluable for anyone thinking of purchasing a flat in older converted buildings, where issues of domestic noise and wood and laminate flooring are the single most recurring reason for all complaints to Noisedirect.

To find out more about either a HHSRS or Amenity Assessment complete our online Enquiry Form. Or, simply discuss your case with an experienced member of our team. Use our online Form to make an appointment for a 30 minute fixed fee Noisedirect Telephone Consultation.

#WagingPeace